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CANVAS - Participant gets M206 error when trying to access

Description

Participant gets presented with M206 error when trying to access the platform through CANVAS.

Problem

Participant is not able to access the platform using CANVAS and gets the following error screen.

Cause

This error is generated while testing the integration, when an admin impersonates a Canvas teacher and tries to navigate to mashme, but that admin account is already logged into mashme in that same Chrome profile.

M206 error here is expected, as the admin is trying to enter the teacher's room (and they are not part of).

Solution

To avoid this error, the impersonation should be done either in a clean Chrome profile or in an incognito Chrome window, so that the mashme admin user is not logged in.

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