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mashme Roles and Sitemaps

Types of Roles

The different roles available in mashme are linked either to a room or to a session:

  • room-related roles      →   presenter , remote presenter/s , participants
  • session-related roles  →   assistant  &  translator/s  ;  no seat in room

Room related roles do not expire unless the room is edited.

Session related roles will become room participants (no seat assigned) once session is over.


Invites and Access

Each member will receive an invite for the session, personalized for their role (corresponding URL).

Each Role has its respective sitemap view (URL specific ending), with distinct features available in the virtual room.

When a user tries to access a sitemap that does not correspond to the role they have assigned in that room for that session, the system will redirect them to the actual view, informing them accordingly.


Roles

Administrator

Person in the organization responsible for managing rooms and sessions within.

They are responsible for adding/removing users in rooms, as well as changing their roles for the different sessions.


Presenter

Person who has the speaker role in the physical room during a session.

They can as well manage all materials and resources in room.


Remote Presenter/s

Person/s who have the remote speaker role.

They can manage all materials and most of the resources in room (all but recording options and split into rooms).


Participants

People who attend scheduled sessions and have access to the virtual room.

They can participate during the session and download the (visible) materials in room.


Translator/s

The person/s in charge of the live translation during a session in a room.

They can select the language channel in which they will provide a live translation.


Assistant

The person in charge of the live assistance during a session in a room.

This person is a member of the organization; it is independent of the live chat bubble for mashme support.


Best Practices

Once a user has been assigned for a session to a special role (assistant or translator), they won't be able to be added back as a regular participant (with a seat assigned in the wall) in that specific room unless those sessions - past or future - are deleted.

This deletion will mean losing all analytics data related.

Hence, we recommend to use generic email addresses for each special role (e.g., assistant@org.com, translator1@org.com and so on)


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