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How do I download multiple files from a room?

Only Presenter, Remote Presenter and Assistant roles can download multiple files from a room, as long as the content is downloadable.

1.  Select the files that you want to download from the room

2.  Click on the "Download" icon 

3.  The download of the selected files will start.

     They will all be downloaded individually to the default download folder set on the browser preferences.


Multiple download is blocked

Browsers sometimes block the multiple downloads if the pop-up option is set to "block pop-ups" in browser settings. 

Depending on the browser, this can be solved as follows:

Chrome:

In a browser tab, navigate to chrome://settings/content/popups

You will find the "Pop-ups and redirects" option, that can be either disabled completely or where you can add exceptions; if left enabled, add [*.]mashme.io as allowed.

Mozilla Firefox:

In a browser tab, navigate to about:preferences#privacy-permissions

You will find the "Block Pop-up Windows" option, that can be either disabled completely or where you can add exceptions; if left enabled, add [*.]mashme.io as allowed.

Student Role

Note that Student roles can only download one file at a time from the available content on their view, as they don't have the possibility to make multiple selection.

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