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Participant gets M500 error when trying to login into a session

Description

Participant gets presented with M500 error when trying to access a session with the link provided.


Problem

Participant is not able to log into the session and gets the following error screen.


Cause

The version of the browser used is not supported and cannot process the requests correctly.

Please review the following article:   Which browsers are compatible with WebRTC?


Solution

Update the browser used to its latest version.

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