Participant gets M500 error when trying to login into a session

Details

Participant gets presented with M500 error when trying to access a session with the link provided

Problem Clarification

A participant is not able to log into the session and get the following error screen

Cause

The version of the browser used is not supported and cannot process the requests correctly.

Please review the following article:

https://help.mashme.io/en/support/solutions/articles/29000004040-which-browsers-are-compatible-with-webrtc-

Solution

Update the browser used to its latest version.