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Browser permissions for devices (camera and microphone)

There are several ways (all available both in Windows and Mac OS) of changing Camera and Microphone permissions on a browser:

  1. Using Prompts:
    1. Open browser (Chrome / Firefox / Opera / Edge / Safari)
    2. Go to https://test.mashme.io/
    3. When prompted, choose   "Allow"
      • Note that prompts will not show if there are specific previous settings on that browser
      • To change those user settings, go to option b or reset them to the default values at "clear browsing data / advanced / site settings" (Clear Chrome browsing data)
  2. Changing devices permissions for camera & microphone  (see details below)
  3. Clicking on the Padlock icon  (see details below)


Browser
  Changing devices permissions
  Clicking on the padlock icon

Chrome
  1. Open Chrome browser Chrome
  2. At the top right, click   More More and then Settings
  3. Under "Privacy and security", click   Site settings
  4. Click   Camera / Microphone
  5. Turn on or off "Ask before accessing"
You can also copy and paste the following URLs on the address bar:
  • chrome://settings/content/camera
  • chrome://settings/content/microphone 

Firefox
  1. Open Mozilla Firefox browser Chrome 
  2. At the top right, click   Menu Fx57and then  Options (Windows) / Preferences (Mac)
  3. Under "Privacy & Security", scroll down to the   Permissions   section
  4. Click the   Settings   button for the Camera / Microphone
  5. Enter the website URL in the Search field and press the   Enter   key
  6. The website will display in the list
  7. Click on   Save Changes
You can also copy and paste the following URL on the address bar:
  • about:preferences#privacy

Opera
  1. Open Opera browser Chrome 
  2. Go to   Settingsand thenAdvanced
    1. On Windows: click the Opera icon (top-left corner in browser). At the bottom of the menu, click   Settings
    2. On Mac: click Opera in the toolbar (top-left in screen)   >   Preferences
  3. Under "Privacy and security", click   Site settings
  4. Click   Camera / Microphone
  5. Turn on or off "Ask before accessing"

You can also copy and paste the following URLs on the address bar:

  • opera://settings/content/camera
  • opera://settings/content/microphone


Edge
  1. Open Microsoft Edge browser Chrome 
  2. At the top right, click   Settings & more More and then Settings
  3. Under "Site Pemissions", click   Camera / Microphone
  4. Use the drop-down menu and select the default device
  5. Turn on or off "Ask before accessing"
You can also copy and paste the following URLs on the address bar:
  • edge://settings/content/camera
  • edge://settings/content/microphone

Safari
  1. Open Safari browser
  2. At the top left, click   Safari and then Preferences
  3. Under "Websites", choose   Camera / Microphone
  4. On the website on the right, choose an option from the pop-up menu:
  • Ask: The site must ask if it can use the cam/mic
  • Deny: The site can’t use your cam/mic
  • Allow: The site can always use your cam/mic
NOTE: right-click on the padlock or URL

Note that Opera and Edge are not officially supported browsers


Further settings

  • If you're using a work/school device:
    • Your network administrator may have set camera/microphone settings for you.
    • In that case, you won't be able to change them as explained before.
  • Check the Privacy Settings in your device:
    • If you are running Windows 10 OS or later:
      • Go to:   Start   >   Settings   >   Privacy   >   Camera / Microphone
      • Check that the Camera/Microphone have access allowed
    • If you are running MAC OS 10.14.x (Mojave) or later:
      • Go to:   System Preferences   >   Security and Privacy   >   Privacy tab
      • Check that the Camera/Microphone are allowed in the desired Browser


Related articles

Related troubleshooting articles you may also like to check:


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