Browser permissions for devices (camera and microphone)

Mashme.io Team

Modified on: Wed, 2 Sep, 2020 at 9:38 AM

There are several ways (all available both in Windows and Mac OS) of changing Camera and Microphone permissions on a browser:

a) Using Prompts:

Open browser (Chrome / Firefox / Opera / Edge)
Go to https://test.mashme.io/
When prompted, choose Allow

b) Changing devices permissions, camera & microphone (see details below)

a) Clicking on the Padlock icon (see details below)

Browser	Changing devices permissions	Clicking on the padlock icon
Chrome	Open Chrome browser At the top right, click More Settings Under "Privacy and security", click Site settings Click Camera / Microphone Turn on or off "Ask before accessing" You can also copy and paste the following URLs on the address bar: chrome://settings/content/camera chrome://settings/content/microphone
Firefox	Open Mozilla Firefox browser At the top right, click Menu Options (Windows) / Preferences (Mac) Under "Privacy & Security", scroll down to the Permissions section Click the Settings button for the Camera / Microphone Enter the website URL in the Search field and press the Enter key The website will display in the list Click on Save Changes You can also copy and paste the following URL on the address bar: about:preferences#privacy
Opera	Open Opera browser Go to Settings Advanced On Windows: click the Opera icon (top-left corner in browser). At the bottom of the menu, click Settings On Mac: click Opera in the toolbar (top-left in screen) > Preferences Under "Privacy and security", click Site settings Click Camera / Microphone Turn on or off "Ask before accessing" You can also copy and paste the following URLs on the address bar: opera://settings/content/camera opera://settings/content/microphone
Edge	Open Microsoft Edge browser At the top right, click Settings & more Settings Under "Site Pemissions", click Camera / Microphone Use the drop-down menu and select the default device Turn on or off "Ask before accessing" You can also copy and paste the following URLs on the address bar: edge://settings/content/camera edge://settings/content/microphone
Safari	Safari currently does not support the WebRTC video standard, which is one of the protocols that our platform needs. We recomend using alternative browsers (aforementioned).

· Further settings:

If you're using a work/school device:
- Your network administrator may have set camera/microphone settings for you.
- In that case, you won't be able to change them as explained before.
Check the Privacy Settings in your device:
- If you are running Windows 10 OS or later:
  - Go to: Start > Settings > Privacy > Camera / Microphone
  - Check that the Camera/Microphone have access allowed
- If you are running MAC OS 10.14.x (Mojave) or later:
  - Go to: System Preferences > Security and Privacy > Privacy tab
  - Check that the Camera/Microphone are allowed in the desired Browser

· Further settings:

· Related troubleshooting articles you may also like to check:

Related Articles