Chat
If you encounter any technical issue that requires support, you can find it one click away in our live chat bubble.
Follow these simple steps:
- Click on the chat bubble (bottom right corner of the screen on any mashme page):
- Fill in a short form:
- Title
- Name
- Email
- You will be able to:
- initiate a live chat with a support representative
- navigate through the Frequently Asked Questions in our Help Portal
You can also contact us via ticket, sending an email to support@syncrtc.com
For an optimal resolution time, please provide us with the following info:
- Browser version you are you using (browser menu / “About browser”
- Operating system (Mac/Windows/...) and version
- Short description of the problem