Login  Sign up

Contact mashme.io support


If you encounter any technical issue that requires support, you can find it one click away in our live chat bubble.

Follow these simple steps:

  1. Click on the chat bubble (bottom right corner of the screen on any mashme page):
  2. Fill in a short form:
    • Title
    • Name
    • Email
  3. You will be able to:
    • initiate a live chat with a support representative  
    • navigate through the Frequently Asked Questions in our Help Portal


You can also contact us via ticket, sending an email to support@syncrtc.com

For an optimal resolution time, please provide us with the following info:

  • Browser version you are you using (browser menu / “About browser
  • Operating system (Mac/Windows/...) and version
  • Short description of the problem

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.