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Clear Chrome browsing data

It has been observed that when the cache is full, there might be issues when accessing a breakout room and not being able to see the other participants.

Clearing the browsing data (images & files) can resolve the issue

To clear the browsing data follow these steps:

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. Choose All time as the time range.
  5. Select Cached  Images and Files as the types of information you want to remove.
  6. Click Clear data.

As an alternative for  steps 2 and 3, open a new tab and enter chrome://settings/clearBrowserData 

You can find more information in this tutorial: href="https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop"

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