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Clear Chrome browsing data

It has been observed that, when the cache is full, there might be issues when accessing rooms (for example, entering a breakout room and not being able to see the other participants).

Clearing the browsing data (images & files) can resolve the issue.

To clear the browsing data, follow these steps:

  1. On your computer, open Chrome
  2. At the top right, click   MoreMore 
  3. Click   More tools and then  Clear browsing data
  4. Choose   All time   as the time range
  5. Select   Cached  Images and Files   as the types of information you want to remove
  6. Click Clear data

As an alternative for  steps 2 and 3, open a new tab and enter:   chrome://settings/clearBrowserData

You can find more information in these tutorials:

Clear browsing data

Clear cache & cookies

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