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Video not working on Lenovo devices

If the webcam is not working as a video feed within mashme.io on a Lenovo device, follow these steps to solve the issue:

Windows 7

  1. Open the Windows Start Menu and search "Lenovo- Web Conferencing"
  2. Once opened, start the camera and close the "Lenovo - Web Conferencing application"

Windows 8

  1. Open the Windows start menu
  2. Search for "Lenovo" and click "Lenovo Settings" If you do not have "Lenovo Settings", install it from the Microsoft Store
  3. Select the "Camera" tab at the top as shown below 
  4. Scroll to the bottom of settings, and change the Privacy Mode > Off 

Windows 10

  1. Open the Windows start menu.
  2. Search for "Lenovo" and click Lenovo Vantage. If you don't have Lenovo Vantage, install it from the Microsoft Store
  3. Click Hardware Settings >Audio/Visual
  4. Scroll down and switch the Camera Privacy Mode toggle to Off

If the "Camera Privacy Mode" keeps changing to "On", check if your Lenovo laptop has a physical switch to enable or disable your camera. Make sure it is switched on.

 

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