These are the characters allowed in user emails when adding them to a room:
- Letters: from A to Z
- Numbers: from 0 to 9
- 8 special characters: ' ´ ` . _ - + %
- No other symbols are valid such as ^ ¨ / * & etc
- The platform displays “The format is not correct” message when trying to add an incorrect symbol
- It does accept accents
- It does accept full stops
- It makes no distinction between upper and lower case (currently, 16/Oct/2019, this is a bug under review)
- Maximum number of total characters:
- There is no limit for the subject of the email (it has been tested with as many as 100 characters and the system still accepts it)
- There is a limit of 40 characters for the password
- When trying to log in with a password with + 40 characters, the platform gives the error message “Wrong password” and does not allow you to log in.
You can check more info at: Special characters not supported in Email addresses