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How to download Session Reports from Analytics Portal

  • Log in as an Administrator
  • Access the accounts portal in a new tab (https://accounts.mashme.io/)
  • Enter the Analytics portal, via the left side selector
  • In the Analytics portal select the Room
  • Select the Session
  • Click on Get Analytics (top right corner), the Session Report (statistics of connected people, ...) will be sent to the email address associated with the Administrator account (email is sent from contact@syncrtc.com)
  • Open the link in the SAME BROWSER where the request was made, with the organization Administrator logged
  • Select the destination to save the CSV file

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