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Incorrect name shown for a student in the chat


There might be occasions where the names are wrongly introduced by the administrators and need to be corrected.

Once the name is corrected, the corrected name in the chat is updated after a couple of minutes. Nevertheless the historic entries in the chat will keep the old name the user had at the time of entering the message.


The name can be corrected from the Account Settings. To access the Account Settings, the user can connect to accounts.mashme.io with their credentials and navigate to the settings of the account to perform the change.



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