Connectivity Troubleshooting

If you receive an error in the "mashme.io and you" section in https://test.mashme.io, it means that the connection to the mashme repositories has failed.


Usually, this step fails if your connection and/or browser were limited by your system and network administrator.


To solve the issue and remove the limitation, please follow these steps:


Step 1: Please check with your system administrator that web sockets are enabled in your browser.

       

Step 2: Please contact your network administrator and ask him to enable traffic for the following domains and IP addresses:


Enable Traffic for the following domains:


    - https://ws.mashme.io 

    - https://files.mashme.io 

    - https://app.mashme.io 

    - https://kx.syncrtc.com

    - https://api.mashme.io 

    - accounts.mashme.io 

    - test.mashme.io 

    - public-assets.mashme.io 

    - private-assets.mashme.io 

    - stun.l.google.com 

    - turn.syncrtc.com 


Enable traffic from the following IP addresses: 


    - 35.195.185.229 

    - 35.244.230.151 

    - 35.201.82.217 

    - 35.201.107.97 

    - 35.241.51.67 

    - 35.241.0.44 

    - 35.205.188.83