If you have more than one webcam, microphone, or audio system connected or integrated into your device, your browser may not be recognizing the device you want. To change the settings, go to your browser's search bar and click on the camera icon once you have activated the videoconference within the platform. Select the appropriate audio, camera and microphone devices in each of the drop-down boxes, and then close the platform. Your new settings will be applied when you log back in to Mashme.io. If the problem persists, contact us at email@example.com .