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How do I change my password?

To change your password, follow these steps:

  1. Login to your account
  2. Go to the "Account Settings" page in two possible ways: 
    1. Navigate to https://accounts.mashme.io
    2. Choose "Menu" / "Update Profile" (see more)
  3. Click on the triangle next to "Change password" and the password menu will open
  4. Enter the current password and the new one (repeat new password). Note that the new Password Policy will apply (introduced in v 4.7 - Q2 2022):
    • Password must be at least 8 characters long
    • Mandatory presence of at least one upper case, one lower case, one number
  5. Click on "Change Password" to set your new password

Additional info

  • In case you do not remember your password and need to reset it, please check:
  • Note that, if your organization has SSO enabled, this process will not work for you
    • You will need to change your password following your corporate Identity Provider instructions

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